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Anzara Health PLLC

Align – 3-Month Coaching Program

Enrollment Agreement

This Program Agreement ("Agreement") is entered into by Anzara Health PLLC ("Company") and the undersigned individual ("Client") and governs participation in the Anzara Health Align 3-Month Coaching Program.

1. Program Overview

The Anzara Health Align 3-Month Coaching Program ("Program") is a prepaid, fixed-duration nutrition and fitness coaching program designed for individuals seeking structured guidance, professional support, and accountability.

The Program includes individual consultations with a Registered Dietitian ("RD") and Personal Trainer ("PT"), structured nutrition and fitness guidance, weekly messaging check-ins, and access to the Anzara Health App.

The 3-month Program period begins on the date of the Client’s first initial session with either the Personal Trainer or Registered Dietitian, whichever occurs first, and concludes at the end of the 3-month period from that date.

The Program is a coaching service only. It does NOT include physician or endocrinologist consultations, medical evaluations, medication prescribing or management, prescription refills, diagnosis or treatment of any medical condition, or emergency medical services.

2. Program Services

What Is Included

All individual coaching sessions are conducted virtually through the Anzara Health App or another platform designated by Anzara Health.

Nutrition Coaching

  • One (1) individual Registered Dietitian Assessment Session (45 minutes, virtual)
  • Two (2) individual Registered Dietitian Follow-Up Sessions (30 minutes each, virtual)
  • Meal plan and nutrition guidance based on the Client’s goals, needs, preferences, and information discussed during nutrition consultations
  • Nutrition recommendations and adjustments when appropriate based on Client progress and information provided to the Registered Dietitian

Fitness Coaching

  • One (1) individual Personal Trainer Assessment Session (45 minutes, virtual)
  • Two (2) individual Personal Trainer Follow-Up Sessions (30 minutes each, virtual)
  • Structured workout programming selected based on factors such as the Client’s fitness level, workout location (home or gym), available training days, available equipment, and information provided during the Personal Trainer assessment
  • Exercise guidance, progress reviews, and professional recommendations from the Personal Trainer
  • Exercise substitutions or modifications may be recommended when appropriate based on the Client’s needs, abilities, available equipment, or progress

Workout programming provided through the Program consists of structured Anzara Health workout programs selected based on information provided by the Client. Workout programs are not necessarily designed uniquely from scratch for each individual Client.

The Client’s initial structured workout program will be added to the app within two (2) business days after the Personal Trainer has received the information necessary to determine the appropriate program. Delays in providing required information may affect this timeline.

Ongoing Support

  • Weekly messaging check-ins through the Anzara Health platform
  • Messaging support from the coaching team related to the Client’s nutrition and fitness program
  • Responses are typically provided within 24–48 business hours. Messages received on weekends or holidays will be responded to on the next available business day.
  • Progress tracking and accountability support
  • Access to the Anzara Health App to track meals, workouts, weight, and other progress information
  • Access to applicable program materials, session notes, nutrition recommendations, assigned workout programming, and progress information during the Program period

What Is NOT Included

The Program does not include:

  • Physician or endocrinologist consultations
  • Medical evaluations or diagnostic services
  • Medication prescribing or management
  • Prescription refills
  • Diagnosis or treatment of medical conditions
  • Emergency medical services
  • Unlimited RD or PT consultations
  • Individually created exercise programming outside of the structured workout programming and professional guidance described in this Agreement
  • Ongoing workout redesign or revisions beyond exercise guidance, substitutions, or modifications recommended by the Personal Trainer when appropriate

All sessions, services, app access, and program data expire at the end of the Align 3-month Program period. Unused sessions do not carry over.

Upon expiration, the Client’s access to the Anzara Health App will be discontinued and associated information stored within the platform will no longer be accessible to the Client unless the Client enrolls in an eligible continuation service offered by Anzara Health.

3. Client Requirements

By enrolling in the Program, the Client agrees to:

  • Provide accurate health, fitness, nutrition, and personal information reasonably necessary for effective service delivery.
  • Attend scheduled coaching sessions and participate in agreed-upon Program activities.
  • Complete assigned exercises, nutrition-related activities, or other Action Items provided through the Anzara Health App when appropriate.
  • Follow nutrition and exercise recommendations discussed with the coaching team to the extent the Client chooses and is able to do so.
  • Inform the coaching team of changes that may affect the Client’s ability to safely participate in nutrition or exercise activities.
  • Disclose in advance any known or suspected food allergies, physical limitations, injuries, health conditions, or other concerns that may affect participation in the Program.
  • Notify Anzara Health PLLC if a medical concern arises that may affect participation in the Program.

4. Nature of Services

The Program provides nutrition and fitness coaching, education, structured programming, accountability, and professional guidance in support of the Client’s goals.

Services may include educational content, tools, nutrition recommendations, structured workout programming, progress reviews, behavior-change strategies, suggested action steps, and professional coaching recommendations.

Fitness programming may consist of structured Anzara Health workout programs selected based on the Client’s fitness level, workout environment, available training days, equipment, and other relevant information provided during the Personal Trainer assessment.

The Personal Trainer may recommend exercise substitutions or modifications when appropriate. Enrollment in the Program does not mean that every exercise, workout, or workout program will be individually designed or created uniquely for the Client.

The Registered Dietitian and Personal Trainer use their professional judgment when providing recommendations within their respective scopes of practice.

The Client acknowledges that achieving results requires active participation and that it is the Client’s responsibility to implement recommendations, complete Program activities, communicate relevant changes, and raise questions or concerns with the coaching team.

5. Confidentiality

During this Agreement, either party (the "Disclosing Party") may share private or sensitive information with the other (the "Receiving Party"). The Receiving Party agrees to keep such information confidential and not disclose it except as permitted by the Client, necessary for delivery of the Program, or required by applicable law.

This obligation does not apply to information that is already publicly available, was legally received from a third party, was already known, or was independently developed without use of the shared information.

  • Progress photos are intended for use by the Client and coaching team in connection with the Program. Progress photos will not be released or used for marketing purposes without explicit written consent from the Client.
  • Program materials, content, and platform access may not be shared with friends, family members, acquaintances, or other third parties.
  • The Anzara Health PLLC team may report imminent threats of self-harm, abuse, or harm to others when required by applicable law.
  • Client testimonials, messages, or results may only be used for marketing purposes in accordance with applicable permissions and privacy requirements.

6. No Guarantee of Results

Anzara Health PLLC does not warrant or guarantee any specific level of performance, weight change, fitness improvement, health outcome, or other result.

Individual results vary and depend on numerous factors, including Client participation, consistency, lifestyle, physical condition, nutrition, activity level, and other circumstances outside the control of Anzara Health PLLC.

Examples of results obtained by other clients may be used for demonstrative or marketing purposes only and should not be construed as a promise or guarantee of any particular outcome.

7. Payment & Cancellation Policy

The Program is offered at a one-time prepaid fee covering the full 3-month Program period.

The following terms apply:

  • Payment: A single upfront payment is required to enroll in the Program.
  • No Auto-Renewal: The Program does not automatically renew. No additional charges will occur after the one-time payment unless the Client separately purchases another service or continuation program.
  • Cancellation: The Client may cancel participation at any time by notifying Anzara Health PLLC in writing. Cancellation will stop access to future services but will not result in a refund of the one-time fee already paid.
  • No Refunds: Because access to the Program, coaching resources, digital services, and other Program benefits begins following enrollment, payments already made are non-refundable.
  • Service & App Expiration: All services, sessions, app access, and Program data expire at the end of the 3-month Program period regardless of whether all available sessions were used. Upon expiration, access to the Anzara Health App and associated Program information will be discontinued unless the Client purchases an eligible continuation service.

8. Entire Agreement

This Agreement constitutes the complete agreement between the parties concerning participation in the Program and supersedes prior representations concerning the services included in the Program.

Any modification or amendment to this Agreement must be made in writing and agreed to by both parties.

9. Governing Law

This Agreement shall be governed by and construed in accordance with applicable law.

The parties agree that any dispute arising from this Agreement shall be brought in a court of competent jurisdiction as permitted by applicable law.

Waiver and Release of Liability

The Client understands that participation in physical activity and exercise involves inherent risks, including the possibility of injury.

The Client voluntarily chooses to participate in the Program and agrees to communicate any known physical limitations, injuries, medical concerns, or other circumstances that may affect the Client’s ability to safely participate.

The Client understands that the nutrition and fitness coaching provided through the Program does not replace medical care from the Client’s physician or other qualified healthcare professional.

The Client agrees not to disregard or delay seeking medical advice or discontinue prescribed medications based solely on information received through the Program.

The Client agrees to disclose to Anzara Health PLLC any known or suspected food allergies or sensitivities, physical limitations that may affect movement or exercise, and other health conditions that may affect participation in the Program.

The Client acknowledges and voluntarily assumes the inherent risks associated with participating in physical exercise and nutrition programming and agrees to follow appropriate safety instructions and seek medical attention when necessary.